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Refund Policy

A legal disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Refund Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific refund policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Refund Policy.

Refund Policy - the basics

Refund & Cancellation Policy

 

Effective Date: June 2026

 

At Peaceful Poet Homestead, we are committed to providing quality services, educational experiences, and products with honesty and integrity. We value every customer and strive to ensure satisfaction while maintaining fair business practices.

 

Services Covered by This Policy

 

This policy applies to:

 

  • Farm consultations

  • Homesteading coaching and mentoring

  • Educational workshops and classes

  • Farm tours

  • Custom service packages

  • Digital products and downloadable resources

  • Subscription-based services

​

Consultation & Coaching Services

Cancellations

  • Customers may cancel or reschedule a consultation appointment with at least 24 hours' notice.

  • Cancellations made more than 24 hours before the appointment may receive a full refund or reschedule.

  • Cancellations made less than 24 hours before the appointment are non-refundable but may be rescheduled once at our discretion.

 

No-Shows

  • Failure to attend a scheduled appointment without notice will be considered a no-show and is non-refundable.

 

Workshops, Classes & Events

Customer Cancellation

  • More than 7 days before the event: Full refund.

  • 3–7 days before the event: 50% refund.

  • Less than 72 hours before the event: No refund.

 

Event Cancellation by Peaceful Poet Homestead

 

  • If we cancel an event due to weather, low enrollment, emergency, or other unforeseen circumstances, customers may choose:A full refund, or​ Credit toward a future event.

 

Farm Tours

  • Due to scheduling and preparation requirements:​ Tours canceled at least 48 hours in advance will receive a full refund.​ Tours canceled within 48 hours are non-refundable.

 

Weather-related cancellations initiated by Peaceful Poet Homestead will receive a full refund or rescheduling option.

 

Digital Products

  • Due to the nature of digital products:

All digital downloads, templates, guides, and printable materials are non-refundable once delivered or downloaded.

 

If you experience technical issues accessing your purchase, please contact us and we will gladly assist you.

 

Subscription Services

  • Customers may cancel recurring subscriptions at any time.

 

Cancellation prevents future billing.

No partial refunds are issued for unused portions of the current billing period unless required by law.

Product Quality Concerns

 

If you believe a service was not delivered as described, please contact us within 7 days of the service date.

 

We will review concerns individually and may offer:

 

A correction of the service,

Store credit,

Partial refund, or

Full refund when appropriate.

Refund Processing

 

Approved refunds will be processed to the original payment method within 5–10 business days, depending on your financial institution.

 

Contact Information

 

Questions regarding refunds or cancellations may be directed to:

 

Peaceful Poet Homestead LLC

📧 Email: hello@peacefulpoethomestead.com

🌐 Website: peacefulpoethomestead.com

​Phone: 205-677-8716

 

Our Promise

 

As a family-owned homestead business, our goal is to serve our community with transparency, kindness, and integrity. We appreciate your support and look forward to growing with you.

 

"Growing food, cultivating peace, and sharing the beauty of simple living." 🌿🦋

 

This version is written to help protect your business while still being customer-friendly and professional.​

What to include in the Refund Policy

Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.

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